Firms earning distinction as a Greenwich Quality Leader (please turn off pop-up blockers to view link) have been recognized by their
clients as providing the industry's best quality service in a range of financial services
businesses including investment banking, commercial banking, fixed-income sales and
trading, equities sales and trading, foreign exchange, retail structured products, commodities,
convertible bonds, and investment management in the United States, Canada, U.K. Europe,
and Asia (ex-Japan).
In the case the Greenwich Quality Leader designation earned via the U.K. Defined Contribution Pension Providers program, pension providers earning distinction as a Greenwich Quality Leader have been recognized by leading corporate benefit consultants as demonstrating excellence among bundled D.C. pension providers in the U.K.
Firms earning distinction as a Greenwich Share Leader (please turn off pop-up blockers to view link) have been recognized by their clients as having either the biggest market share or largest footprint among market participants in a range of financial services businesses including investment banking, commercial banking, fixed-income sales and trading, equities sales and trading, foreign exchange, retail structured products, commodities, convertible bonds, and investment management in the United States, Canada, U.K. Europe, and Asia (ex-Japan).
Every year, Greenwich Associates presents a roll-up of firms earning the greatest number of distinctions for providing top service quality in financial services by industry and geographic region.
Firms earning Greenwich Excellence Awards (please turn off pop-up blockers to view link) have been recognized by their clients as providing superior quality of products and services and coverage. Every year, Greenwich Associates presents Excellence Awards in small business banking, middle market banking and middle market insurance to banks and insurance companies in the United States. Greenwich Excellence Awards are presented in 10 categories at the national level and in two categories across four geographic regions in small and middle market business banking while middle market insurance awards are based on overall customer satisfaction nationally.
Greenwich Associates' Quality and Share Leader designations and Excellence Awards
are based on more than 40,000 interviews with large corporate and institutional users of
financial services products around the world. Research Partners are asked about
their use of and demand for specific financial products and services and about important
trends in the market. Next they are asked to rate the quality of service received from
their service providers across a range of categories. Greenwich Associates aggregates these
qualitative ratings into a Greenwich Quality Index (GQI). For a detailed technical description of the GQI, please click here.)
The designation of Greenwich Quality and Share Leaders and Excellence Awards reflect solely the views reported
to Greenwich Associates by research participants. They do not represent opinions or endorsements by Greenwich
Associates or its staff. Greenwich Associates compiles the data received, conducts statistical analysis and review
for presentation purposes in order to produce the final results.