Recent Insights
Although Internet banking has become a critical channel for many small and mid-sized companies, very few of these companies use social media, mobile banking or other emerging technologies as part of their business banking.
That could soon change, however. Some of the country's largest banks are making major investments in technology that would incorporate elements of both mobile technology and social networking into their business banking platforms and they are doing so well in advance of any real expression of demand from their customer base. The reason: Banks see new technology platforms as both a huge opportunity and a potentially dangerous threat.
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