Middle market companies could soon experience changes in how banks view and service them due to banks’ adoption of sophisticated artificial intelligence (AI) systems that rank companies in terms of their potential profitability as clients.
Middle market companies could soon experience changes in how banks view and service them due to banks’ adoption of sophisticated artificial intelligence (AI) systems that rank companies in terms of their potential profitability as clients. 
Greenwich Associates evaluated the small business banking platforms of more than 600 banks in the U.S. in 2018. Of these, only 22 won a Greenwich Best Brand Award.  
When it comes to banking, small businesses are beginning to experience the same benefits of technology as the consumer and corporate segments. 
U.S. banks are making a major push for the banking business of Europe’s largest companies.
In addition to the oncoming slowdown in economic growth, volatile financial markets and a dangerous trade war between the United States and China, corporate banks competing in Asia are having to navigate another major challenge: keeping corporate...
Good customer experience is easy to recognize but can be difficult to deliver. For that reason, Greenwich Associates is launching Greenwich CX Leaders—an award recognizing leadership in the increasingly important field of customer experience.
While it remains too early to assess the exact impact on the world’s economy, trade disputes and new trade barriers are adding uncertainties for corporates worldwide and are likely to have an impact on the broader trade finance landscape.
Contact Us