Mark is Director of Omnichannel Financial Services at Javelin. He works with financial institutions to track and serve customers across channels used to provide a consistent, integrated brand and user experience. Mark helps banks and credit unions profitably enable customers to monitor and manage their money through technology such as online banking, mobile banking, personal finance management tools, financial alerts, and future technologies .
Before joining in April 2008, Mark worked for nearly 26 years for the San Jose Mercury News, most of it as a personal finance reporter writing about money and emerging trends in financial services and payments technology.
Mark attended Antioch College and has a bachelor’s degree in journalism from the University of Missouri at Columbia.
Quoted In: American Banker, Associated Press, CNN Money, Dow Jones, Forbes, Wall Street Journal, USA Today, Washington Post