Methodology

Greenwich Excellence Awards for Wealth Management

Greenwich Excellence Award winners were determined at a National level. To qualify for consideration of an award, each winning wealth management provider had to have a minimum of 40 clients that responded to the survey.

Greenwich Excellence Award selection is based on Top Box ratings on Greenwich Associates 5-point evaluation scale. The wealth management providers selected must receive a statistically significant proportion of “Excellent” ratings relative to the overall mean (at a 95% confidence level).

Traditional Wealth and Retail Investment Providers vs. Chartered Bank Providers

The Greenwich Excellence Awards for Wealth Management were offered to two different types of providers:

  • Traditional Wealth and Retail Investment Providers
  • Chartered Banks with Wealth and Retail Investment Services

To win an award wealth management providers had to be differentiated among peers falling in the same provider type group. The following Greenwich Excellence Awards for Wealth Management were offered in 2017:

  • Overall Satisfaction
  • Likelihood to Recommend
  • Investment Advice/Ideas
  • Customer Service