Press Releases

Bank Customer Experience: How to Spot the Lip Service and Find the Real Converts; Announcing the 2019 CX Leaders in U.S. Commercial and Retail Banking

December 5, 2019

Virtually all banks today are touting a new commitment to customer service. Is this commitment lip service or is it real?

New Report Analyzes Impact of Data Analysis on Trading Desks

December 3, 2019

Three out of four capital markets professionals say data analysis will be the most valued skill on trading desks over the next five years.

Global World of Fixed Income Finds Growth Opportunities in Asia

November 20, 2019

In a global market where it’s increasingly tough for banks to make money in fixed income, Asia stands out as a welcome exception. 

Greenwich Associates Says Trade Turmoil and New Technology are Shaking Up U.S. Corporate Banking

November 19, 2019

For a business that is generally considered stable and rather slow to evolve, large corporate banking is changing fast. 

Financial Advisors Think Robo Investing Impact Over-Hyped, New Data Finds

November 19, 2019

A groundbreaking study by Greenwich Associates of more than 10,000 Financial Advisors reveals an industry with a nearly insatiable appetite for information. 

Greenwich Focus and Explorer Platforms Combine Proprietary Data on Bank Use with State-of-the-Art Machine Learning

November 18, 2019

The Greenwich Focus and Explorer platforms help commercial banks set strategies by identifying their biggest opportunities and risks, and arm sales management and relationship managers with detailed, client-level data to execute a strategy with...

Regtech - Keeping Financial Service Firms on the Right Side of the Law

November 5, 2019

Financial companies spent more than $1 billion on third-party trade surveillance technology in 2018, as they invested heavily in “regtech” solutions for anti-money laundering (AML), know your customer (KYC) and other functions. 

The Next Frontier in Institutional Investing: Liquid Alternative ETFs

November 4, 2019

Institutional investments in liquid alternative ETFs will more than double in the next 12 months.

In Equity Trading Today, Building A Better Algo Determines Success

October 30, 2019

The new Greenwich Report represents the most comprehensive study of algo key performance indicators (KPIs) to date and helps traders optimize algo performance by identifying and analyzing the most important components of execution quality.

New Greenwich Report Examines How Banks are Using Analytics to Precisely Target Rivals’ At-Risk Revenues

October 29, 2019

The analytic tools that enable this precision can be adopted by banks of all sizes and is leveling the playing field in U.S. commercial banking as never before.