Our unique data, analytics & insights help clients improve business performance.

“Our Bank measured loyalty for many years, switching vendors every few years to save money or try a new metric. We never really did anything with the data. With Greenwich Associates, we now drive action planning and are seeing our customer loyalty scores actually start to improve.” – Head of Retail Banking, Community Bank
CRISIL - An S&P Global Company
We are now part of CRISIL (an S&P Global company), a leading global analytics company.

How We Help Clients

Plan

  • Goal setting
  • Resource allocation
  • Market trends
  • Brand reputation
  • Competitive landscape

Measure

  • Measure business performance (KPIs)
  • Quality performance of front-line staff
  • Product cross-sell opportunities
  • Strengths/weaknesses of key competitors

Act

  • Identify sales opportunities
  • Address 'at risk' customer relationships
  • Enrich CRM

Promote

  • Content marketing services
  • Awards
Digitize

Digitize

  • Prioritize investments
  • Discover capability gaps
  • Compare roadmaps & capabilities against peers
  • Evaluate third-party vendors

Insights

The day-to-day aspects of the FX market have largely returned to normal from the periods of...

On the long list of things that remain uncertain in the world, U.S. interest rates are not one...

While trading was interesting, credit market structure was more a story of the dogs that didn't...

Defining electronic trading matters. It matters not just to market observers, but it matters to...

The economic consequences of COVID-19 could represent an existential crisis for some asset...

Institutional traders have long sought data from their brokers to help validate their best...

Overall executive optimism has turned slightly positive. Those with a negative outlook voice...

Banking After COVID-19

September, 2020

Coalition Greenwich analyzes how the crisis has affected banks and their clients, provides...

The economic consequences of COVID-19 could represent an existential crisis for some asset...

So where are financial advisors turning for information? The recent mandatory work-from-home...

Corporate treasury departments are increasingly recognized for what they have always been:...

We examine the forces and technology driving the trading desk of the future from the vantage...

We collected feedback from corporate treasurers and institutional investors globally to learn...

We asked buy-side traders to name the brokers whose execution coverage had been most helpful to...

Some dealers have consistently stood out over the past month and we expect them to reap the...

When the entire SEC is ordered to work from home, it’s time to talk about market surveillance...

Ah, the siren song of easy money—that is what the idea of a financial transaction tax (FTT)...

Market Data Seeds the Cloud

September, 2020

Over time, the market has come to embrace cloud in more and more aspects of trading technology...

Those organizations truly committed to customer experience prior to the pandemic thrived in the...

With the initial shock of the COVID-19 pandemic behind us, corporates in Asia are gradually...

To say that the trajectory of the virus and its impact on the economy remain uncertain is an...

As corporates attempt to secure additional funding during the downturn, banks (and other...

The COVID-19 crisis has raised the awareness of supply chain disruption risk and as a...

We collected feedback from corporate treasurers and institutional investors globally to learn...

A small group of asset managers—including Allianz Global Investors, J.P. Morgan Asset...

Greenwich Associates presents the regional list of 2020 Greenwich Share and Quality Leaders in...

Greenwich Associates presents the regional list of 2020 Greenwich Share and Quality Leaders in...

Throughout these tumultuous conditions, a small group of leading managers have strengthened...

The 2020 Greenwich Quality Leaders℠ in U.K. Institutional Investment Management Service are...

The COVID-19 pandemic has given the biggest brands in asset management an advantage in the race...

The 2019 Greenwich Quality Leaders in U.S. Investment Consulting have set themselves apart from...

In foreign exchange, a massive spike in volatility due to the COVID-19 crisis and a nearly...

Banking After COVID-19

September, 2020

Coalition Greenwich analyzes how the crisis has affected banks and their clients, provides...

Short Duration Credit

September, 2020

The COVID-19 crisis has elevated the awareness of and need for portfolio liquidity, while also...

So where are financial advisors turning for information? The recent mandatory work-from-home...

The persistent growth trajectory of the trade surveillance technology market has surprised many...

If the financial industry still held any objections to the case for providing firmwide...

Those organizations truly committed to customer experience prior to the pandemic thrived in the...

With the initial shock of the COVID-19 pandemic behind us, corporates in Asia are gradually...

As corporates attempt to secure additional funding during the downturn, banks (and other...

Data Spotlight

85% percent of small and midsize company executives with a negative opinion of their primary bank are either actively seeking a new provider or are open to such discussion

Less than 25% of institutions expect to expand the number of managers with whom they work.

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