Relationships between banks and their commercial clients have hit a rough patch. Over the past year, key measures of client satisfaction have tumbled for U.S. commercial banks.
Three-quarters of portfolio managers and financial analysts globally use mobile apps multiple times a day for work. This heavy usage is part of a broad embrace of mobile apps by financial services professionals that only accelerated during the movement to remote and hybrid working arrangements and shows no signs of abating.
Asset owners in Asia are gravitating to established investment managers in traditional asset classes who can deliver stability, along with top-notch client service and advice.
A preference for size and reliable service is playing to the strengths of the world’s biggest asset managers, like Allianz Global Investors, which earned the title of 2022 Overall Quality Leader in Overall Intermediary Distribution in both Asia and Europe.
Corporate treasury departments are implementing adjustments to their supply chains that will have long-term ramifications for businesses, economies and the trade finance industry across Asia.
The pool of commissions paid by institutional investors for U.S. equity trades declined from Q1 2021 to Q1 2022, returning to the long-term contraction trend that has driven these payments to historic lows and resuming pressure on an important source of brokerage revenues.
High levels of turnover in bank staff—particularly among relationship managers—appear to be eroding perceptions of the quality of service banks are delivering to some small businesses and middle market companies.