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Executive Summary

Greenwich Market Pulse 100: Economic Outlook, Tariff Impact, Data & Analytics, Emerging Technologies, Strategic Priorities, Customer Experience & Service Expectations

Executives expressing mixed views on recent tariff policies and concerns over strained trade relationships, labor shortages, and market volatility. Commercial businesses are focused on workforce development, cost optimization, and expansion, with digital banking and faster transactions expected to shape future banking relationship expectations.

Methodology

In March 2025, 815 companies were interviewed, representing 336 small businesses ($1-10 million) and 479 mid-sized companies ($10-$500 million).