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  • Products & Solutions
    • Strategic Planning

      Our data and insights help you understand customer demand, market trends, competitor performance, and other key indicators to identifying business opportunities and setting the right strategic agenda.

    • Benchmarks

      Our benchmarks and KPIs measure performance on the key drivers of revenue growth, wallet share and retention.

      Coverage includes key metrics across sales, product, service, operations, brand, and technology.

    • Client Analytics

      High-value account intelligence that helps identify addressable revenue opportunities, provides the qualitative insights to understand performance on key drivers of wallet share and enriches CRM.

    • Digital Transformation

      Our Digital Transformation Benchmarking solution helps management teams prioritize large, important and competing technology investment decisions and maximize ROI.

    • Analyst Advisory
      • Market Structure & Technology
        • Fixed Income
        • Equities
        • Fintech
        • FX
        • Market Data & Analytics
        • Regtech & Risk
        • Wealth Management
      • ACCESS for Asset Managers

        Greenwich ACCESS for asset managers is a powerful one-stop source to support strategic planning, growth aspirations, product development, brand optimization, marketing effectiveness, and client segmentation.

      • Javelin Strategy & Research

        Javelin Strategy & Research, a Greenwich Associates LLC company, is a research-based advisory firm that helps its clients to make better-informed business decisions in a digital financial world.

        Our analysts offer unbiased, actionable insights and unearth opportunities that help financial institutions, payment companies, merchants, and other technology providers grow their business.

      We offer industry leading data, research and advisory subscriptions to help you stay ahead of the curve on the key trends impacting your business.

    • Marketing Solutions
      • Content Marketing

        Services Include

        Services Include

      • Greenwich Awards

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      Our Marketing Solutions are designed to enhance your brand and thought leadership profile, as well as support your promotion, lead generation and other client-facing initiatives.

    • Customer Experience Management

      Firms face a choice: continue to measure and report, or evolve their customer experience programs to more effectively drive business outcomes.

      Leading firms are asking ‘what’s next’ after measuring loyalty for many years but not fully leveraging customer insights to increase cross-sell, boost customer retention and drive operational efficiencies.

  • Who We Serve
    • Commercial & Corporate Banks

      Nearly all of the leading commercial and corporate banks globally rely on us to benchmark performance, identify sales opportunities and understand how technology is impacting their business.

    • Retail Banks & Credit Unions
      • Digital Strategy & Experience
      • Mobile & Online Banking
      • Fraud Management
      • Cybersecurity
      • Payments
      • Digital Lending

      Banks and credit unions serving retail customers and small businesses rely on Javelin Strategy & Research, a Greenwich Associates LLC company, to make informed decisions in today's digital financial world.

      Advisory Services: Reports and Analyst Access - Javelin’s subscription-based Advisory Services offer rich reports, data and webinars. The analyst team delivers valuable insights into topics such as digital banking, emerging payments, and fraud and security risks.

      Digital Banking Benchmarking - Digital banking promises opportunity and challenge in equal measure. Javelin has created a specialized and interactive program for assessing digital capabilities to prioritize future digital banking initiatives.

    • Asset Managers
      • Executive Management

        Front office executives at leading global asset managers and hedge funds rely on us to achieve growth and build long-term value.

      • Portfolio Management & Trading

        Portfolio managers, traders and other investment professionals rely on us for peer-based data and market intelligence to help make better decisions about pricing and service quality from their broker-dealers.

      We partner with global asset managers and hedge funds in two ways:

      • Helping executive management measure, grow and improve their business results by providing data-driven insights, analytics and services across several functions:
        • institutional sales
        • relationship management
        • consultant relations
        • institutional marketing
      • Collecting data from – and providing data to - portfolio managers, traders and other investment professionals about best practices, pricing and the quality of services they are receiving from broker-dealers.
    • Investment Banks & Dealers

      Leading global and regional investment banks and dealers rely on us for client analytics, benchmarking and improving business performance.

    • Corporates

      Corporates globally rely on us for unbiased peer to peer data, insights and analytics to make more informed and strategic business decisions about their provider relationships.

    • Asset Owners

      Senior-level fund professionals rely on us for robust, trended and actionable data to inform their investment strategy and enhance their provider relationships.

    • Fintech Companies & Security Exchanges

      Over 80 of the leading fintech companies and exchanges globally rely on our data and insights to understand how new technologies and market trends are impacting their business.

  • Greenwich Exchange
    • Asset Managers

      The Greenwich Exchange is an experience and source for connecting financial professionals to industry insights. Through this membership, senior decision-makers globally speak with us annually on the quality of their propducts and service from their financial providers.

      Portfolio managers, traders and other investment professionals rely on us for peer-based data and market intelligence to help make better decisions about pricing and service quality from their broker-dealers.

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    • Asset Owners

      The Greenwich Exchange is an experience and source for connecting financial professionals to industry insights. Through this membership, senior decision-makers globally speak with us annually on the quality of their products and service from their financial providers.

      Senior-level fund professionals rely on us for robust, trended and actionable data to inform their investment strategy and enhance their provider relationships.

      In exchange for their time, institutional investors like you participate to receive competitive insights to compare their fund’s profile versus similar peer institutions.

      Request More Info
    • Corporates

      The Greenwich Exchange is a source for connecting treasury professionals to peer data and insights. Through this membership, senior decision-makers globally speak with us about their client experience and the quality of the products they receive from their banks and non-bank.

      In exchange for their time, treasury professionals have access to peer-based market data, insights and custom analytics to make more informed strategic business decisions about their bank and non-bank relationships.

      Request More Info
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