
Client requirements for asset management in Japan have continued to evolve rapidly in the last three years, driven by several business, macroeconomic and geopolitical factors.
Crisil Coalition Greenwich speaks to about 250 institutional investors and about 100 Japanese retail distribution partners each year. Through these conversations, we see a clear reversal in the positioning of Japanese managers versus global managers operating in Japan.
International asset managers for traditional assets (public fixed income, equities, multi-asset, money markets, etc.) who, up to 3 years ago, were setting the standards with the strength and depth of their relationships with Japanese clients, have fallen behind Japanese managers. In several key measures of strategic relationship management—from understanding clients’ goals to relationship management capability and credibility with investment committees—domestic Japanese managers now outpace their international peers.
While investment performance is usually judged independently and more quantitatively by clients, we see clients’ view of investment capabilities and performance of global managers also flagging compared to domestic firms. This is likely driven by changes in product mix requirements, which are strengthening the hands of the domestic managers., as well as challenges facing global managers, in terms of senior bandwidth devoted to product development and client coverage, in a climate where business economics remain challenged compared to the past. Smaller international managers have been hit particularly hard, while the very large international managers have been able to leverage business scale and product breadth to ride out the headwinds. We see managers take different approaches in this setting.
Domestic managers continue to act on opportunities where competition from international peers is lower, while also using this period to recalibrate their investment and research capability in listed and private Japanese equities to address increasing overseas demand for investments into Japanese assets.
Larger international managers have the opportunity to refine their sales strategy to address Japanese clients’ changing needs. This has accelerated with detailed knowledge of client demand by sub-segments and regions within Japan. Their established brand strength as well as, in some cases, alternative assets capabilities, get them a seat at the table for most mandates, with most large managers vying for a strategic advisor relationship with key Japanese clients.
Smaller international managers need to become much more targeted in client selection in the short term, with clear knowledge of the target asset allocation of clients and the competition level within each client. They also need to build a data-driven view of product demand and a product development roadmap for the medium term.