The winners of the 2020 Greenwich Excellence and Greenwich Best Brand Awards in Small Business Banking have begun a journey to deliver a client experience that captures the best elements of the traditional banker model with the convenience of modern digital channels.
This year Greenwich Associates evaluated the small business banking platforms of more than 600 banks. Of these, only 32 have the distinctive quality required to win a Greenwich Excellence Award.
Based on over 12,000 interviews with businesses with sales of $1–10 million across the country.