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Greenwich Market Pulse: Emerging Industry Trends & Evolving Executive Perceptions

26 January 2022
After a surge of bank firings by companies disappointed by a perceived lack of support during the early days of the COVID-19 crisis, conditions are normalizing in the commercial banking market. However, bankers cannot afford to rest on their laurels...

Greenwich Commercial Lending Market Insight - Q4 2021

3 November 2021 By: Chris McDonnell, Daniel Morrissey, Donald M. Raftery, Amos Welder, Erik Wnuck, David Carson
The year-end mandate to cease Libor-based lending is fast approaching.

Greenwich Market Pulse: Industry Trends, Executive Perceptions and Evolving Engagement Preferences

27 October 2021
Commercial banks have an opportunity to strengthen client relationships by providing advice and support to small businesses and middle-market companies concerned about inflation, supply-chain disruptions and other threats to the economy.

Redefining Customer Interactions in 2021

12 October 2021
The 2021 Greenwich CX awards recognize financial services leaders that have excelled in customer satisfaction, customer loyalty and creating an environment that is easy for the customer to do business.

Coalition Index for U.S. Commercial Banking - September 2021

29 September 2021
Following several years of stable contribution of U.S. Commercial Banking relative to CIB to the overall industry pools, FY20 and 1H21 saw a relative decline in the contribution from U.S. Commercial Banking.

Key Digital Banking Trends Emerging from Global Pandemic

14 September 2021 By: Chris McDonnell, Donald M. Raftery, Amos Welder, Daniel Morrissey
The COVID-19 crisis dramatically accelerated the adoption of digital tools and channels among executives. This report examines the implications of that acceleration, including the potential for additional long-term consolidation for the industry.

Greenwich Commercial Lending Market Insight - Q3 2021

10 August 2021 By: Chris McDonnell, Daniel Morrissey, Donald M. Raftery, Amos Welder, Erik Wnuck, David Carson
As the commercial loan market heads into the second half of 2021, several key themes persist—especially, a lack of bilateral loan growth and low utilization. 

5 Ways to Accelerate Customer Growth

4 August 2021
U.S. community banks have an opportunity to capitalize on their impressive performance during the COVID-19 crisis by capturing business from small and middle market companies frustrated with a perceived lack of support by their banks last year. Our...

COVID Crisis Could Contribute to Continued Consolidation

13 July 2021 By: Gaurav Arora, Winston Jin
The pressures of COVID-19 could be accelerating the consolidation of the Indian corporate banking industry, as the market’s biggest banks prove themselves best positioned to help large and middle market companies overcome crisis disruptions.

Greenwich Market Pulse: Banking in a Post-COVID Environment

13 July 2021
Among owners and executives of small businesses and middle market companies, optimism about the economy is nearing pre-COVID highs and commercial banks expect to capitalize on this resurgence to spur growth in loans and other revenue streams.

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