Middle market companies could soon experience changes in how banks view and service them due to banks’ adoption of sophisticated artificial intelligence (AI) systems that rank companies in terms of their potential profitability as clients.
Middle market companies could soon experience changes in how banks view and service them due to banks’ adoption of sophisticated artificial intelligence (AI) systems that rank companies in terms of their potential profitability as clients. 
When it comes to banking, small businesses are beginning to experience the same benefits of technology as the consumer and corporate segments. 
Greenwich Associates evaluated the small business banking platforms of more than 600 banks in the U.S. in 2018. Of these, only 22 won a Greenwich Best Brand Award.  
Almost 200 small and mid-sized business executives shared their views on important and timely topics facing their businesses.
Greenwich Associates interviewed 215 small businesses and 200 mid-sized companies about their experience with alternative payment solutions and views regarding tariff hikes.
Greenwich Associates interviewed 83 small businesses and 135 mid-sized companies about their digital banking experiences and ease of doing business.
Greenwich Associates interviewed 126 small businesses and 167 mid-sized companies about their willingness to consider robo-advising and video conferencing.
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