Press Releases

Redefining Customer Experience in Financial Services in 2021; Announcing 2021 Greenwich CX Leaders Awards

October 12, 2021

The annual Greenwich CX Leaders Awards recognize financial services leaders that excel in customer satisfaction, customer loyalty and creating an environment that is easy for the customer to do business.  

For U.S. Equity Brokers, Volatility Brings Long-Awaited Boost to Payments for Research and Trade Execution

October 12, 2021

The surge in trading activity triggered by the crisis last year fueled an increase in buy-side spending that reversed a decade-long decline on payments for trade execution and research. 

Financial Service Firms Manage Reputational and Regulatory Risk by Investing in Compliance Technology

October 5, 2021

Financial service firms are making major investments in the policies and technology platforms required to prevent ethical lapses that put their reputations and businesses at risk.  

FX Investors Continue Adopting Digital Tools to Optimize Trade Performance

September 21, 2021

Liquidity in both the investment-grade and high-yield corporate bond markets has either reverted back to its 2019 state or has improved since the start of the pandemic, according to 70% of the corporate bond liquidity providers.

Battling Continued COVID-19 Dislocations, Asian Companies Find Support from Top Trade Finance Banks

September 15, 2021

Although global trade volumes have rebounded from the depths of the crisis last year, Asian companies are still battling dislocations caused by COVID-19—and they are looking to their trade finance providers for help.

In European Trade Finance, Pandemic Pressures Persist

September 15, 2021

The consequences of the COVID-19 crisis continue to play out across the European trade finance industry, as companies seek out support and advice amid lingering disruptions in business operations, supply chains and trade flows.

Bond Dealers say Innovation Boosting Liquidity in U.S. Corporate Bond Market

September 14, 2021

Liquidity in both the investment-grade and high-yield corporate bond markets has either reverted back to its 2019 state or has improved since the start of the pandemic, according to 70% of the corporate bond liquidity providers.

New Coalition Greenwich Report Examines Crisis-Fueled Digital Transformation of Commercial and Corporate Banking

September 14, 2021

The COVID-19 crisis dramatically accelerated the adoption of digital tools and channels among executives. This report examines the implications of that acceleration, including the potential for additional long-term consolidation for the industry.

In Europe, Asset Managers’ ESG Policies Can Win or Lose Lucrative Institutional Mandates

August 31, 2021

A surge in focus on ESG across continental Europe and the United Kingdom has put asset managers on notice...

In Asia, Asset Growth, Manager Turnover and ESG Create Opportunities for Top Institutional Asset Managers

August 24, 2021

Continuing effects of the COVID-19 crisis are contributing to increased levels of manager turnover that could have lasting impacts on the institutional asset management industry in Asia.