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Greenwich Market Pulse: Economic Outlook, Payments, Ease of Doing Business, Relationship Manager Value

5 December 2019
201 companies shared their views on important and timely topics facing their businesses. In September 2019, 98 small businesses and 103 mid-sized companies were interviewed.

Sales Productivity and the Land of Opportunity - No More Excuses

29 October 2019
Commercial banks fighting for market share in a consolidating industry have a powerful new weapon. Data analytics allows banks to identify and precisely target sales efforts at their best opportunities in ways that were impossible just a few years...

2018 Greenwich Excellence Awards in Middle Market Banking

6 February 2019
Middle market companies could soon experience changes in how banks view and service them due to banks’ adoption of sophisticated artificial intelligence (AI) systems that rank companies in terms of their potential profitability as clients.

2018 Greenwich Best Brand Award in Middle Market Banking

6 February 2019
Middle market companies could soon experience changes in how banks view and service them due to banks’ adoption of sophisticated artificial intelligence (AI) systems that rank companies in terms of their potential profitability as clients. 

2018 Greenwich Excellence Awards for Small Business Banking

5 February 2019
When it comes to banking, small businesses are beginning to experience the same benefits of technology as the consumer and corporate segments. 

2018 Greenwich Best Brand Awards in Small Business Banking

5 February 2019
Greenwich Associates evaluated the small business banking platforms of more than 600 banks in the U.S. in 2018. Of these, only 22 won a Greenwich Best Brand Award.  

Greenwich Market Pulse: Economic Outlook, Ease of Doing Business, Recent Credit Experience, Customer Onboarding

11 January 2019
Almost 200 small and mid-sized business executives shared their views on important and timely topics facing their businesses.

Greenwich Market Pulse: Economic Outlook, Alternative Payments, Tariff Hikes

26 November 2018
Greenwich Associates interviewed 215 small businesses and 200 mid-sized companies about their experience with alternative payment solutions and views regarding tariff hikes.

Best Practices for Bank Account Management

13 November 2018
Bank Account Management (BAM) consists of the policies, procedures and actions corporates follow to open, close or modify bank accounts held by their financial institutions.

Leading CX Programs Deliver a Culture of Customer Centricity

30 October 2018
Good customer experience is easy to recognize but can be difficult to deliver. For that reason, Greenwich Associates is launching Greenwich CX Leaders—an award recognizing leadership in the increasingly important field of customer experience.

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