Commercial Banking

Greenwich Market Pulse: U.S. Small Business Satisfaction with the SBA Paycheck Protection Program

21 April 2020

More than 80% of small businesses are applying for SBA paycheck protection loans, and applications from 24 million companies could strain system businesses.

Greenwich Market Pulse: Economic Outlook, ESG/Social Responsibility, Provider Changes

21 April 2020

Overall executive optimism has dropped sharply due to COVID-19. Those with a negative outlook cite concerns about the pandemic, the upcoming election, and the stock market volatility, while many of those with more positive views believe the crisis...

Greenwich Market Pulse: COVID-19: Implications for Commercial Banking Relationships

21 April 2020

In times of crisis, the most important qualities are assurances that banks value relationships and are willing to lend, followed by digital functionality.

Increasing Relationship Manager Productivity

18 February 2020

Despite the many changes in commercial banking over the past decade, the relationship manager remains the lynchpin of the relationship between...

2019 Greenwich Excellence Awards in U.S. Small Business Banking

11 February 2020

New data shows that the “effectiveness of digital channels” now ranks as the number-one driver of client satisfaction in small business banking.

2019 Greenwich Excellence Awards in U.S. Middle Market Banking

11 February 2020

The award winners in U.S. Middle Market Banking all have one thing in common: they deliver traditional banker advisory values along with the convenience of intuitive digital channels.

2019 Greenwich Best Brand Award in U.S. Middle Market Banking

11 February 2020

Only 16 of more than 600 banks evaluated won a Greenwich Best Brand Award.

2019 Greenwich Best Brand Awards in U.S. Small Business Banking

11 February 2020

Only 15 of more than 600 banks evaluated won a Greenwich Best Brand Award.

Greenwich Market Pulse: Economic Outlook, Fees, Bank-Delivered Value, and Ease of Doing Business

17 January 2020

More than three-quarters of executives cite their preferred method of contact with commercial banks as through online banking.

In Leading CX Programs, Digital Integration and Executive Sponsorship are Key

5 December 2019

Virtually all banks today are touting a new commitment to customer service. But bank customers—both retail and commercial—need to ask one important question: Is this commitment lip service or is it real?

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"Providing personalized investment research is more important than ever" says Dan Connell, @CoalitionGrnwch "With less face-to-face contact, asset managers must make a conscious effort to provide the personal touch that many institutional investors expect."https://t.co/IW5pbvu5y5
2 years 2 weeks ago
Credit platforms shaking off signs of industry maturation https://t.co/FmipFCJQzI via @theterminal #CoalitionGreenwichData
2 years 2 weeks ago
Over two in five (41%) small to midsize businesses are experiencing tighter lending standards today than they saw in early 2021, and one-quarter of those have seen credit tighten considerably. This is according to the latest Greenwich Market PulseÂ research.https://t.co/JjEXigKjM8
2 years 2 weeks ago

Greenwich Market Pulse: U.S. Small Business Satisfaction with the SBA Paycheck Protection Program

Greenwich Market Pulse: Economic Outlook, ESG/Social Responsibility, Provider Changes

Greenwich Market Pulse: COVID-19: Implications for Commercial Banking Relationships

Increasing Relationship Manager Productivity

2019 Greenwich Excellence Awards in U.S. Small Business Banking

2019 Greenwich Excellence Awards in U.S. Middle Market Banking

2019 Greenwich Best Brand Award in U.S. Middle Market Banking

2019 Greenwich Best Brand Awards in U.S. Small Business Banking

Greenwich Market Pulse: Economic Outlook, Fees, Bank-Delivered Value, and Ease of Doing Business

In Leading CX Programs, Digital Integration and Executive Sponsorship are Key

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