Press Releases

Evolution of Customer Experience Consulting

October 2, 2018

Greenwich Associates is launching a new suite of Customer Experience (CX) services to help banks and other financial institutions improve the ROI of their CX initiatives.  

In European Brokerage, Global Bulge Brack Banks are Biggest Beneficiaries of MIFID II So Far

September 25, 2018

It’s still early days of the MiFID II era, but so far the biggest winners from the industry-changing “unbundling” regulations have been global bulge-bracket dealers.

Changes to Clearing Arrangements Could Rapidly Alter U.S. Treasury Market Structure

September 20, 2018

The U.S. Treasury market structure has been heavily influenced by the clearing arrangements that serve as its foundation. 

Greenwich Associates Announces Results of New Fixed-Income ETF Study

September 18, 2018

Diminished liquidity in global bond markets is fueling demand for fixed-income ETFs among institutional investors in Europe and the United States.

Top 5 Mistakes Banks Make in the Customer Experience

September 18, 2018

Despite senior-level commitment to improving the customer experience and big investments in CX,  86% of bank customer experience professionals say their banks do not get much value from their customer experience programs.

Spending on Consolidated Market Data Feeds Climbs to Over $1.4 Billion

September 13, 2018

Capital markets firms spent over $1.4 billion on consolidated market data feeds in 2017, up 17% from two years ago.

CDS Market Decline Leaves Fixed-Income Investors Searching for Solutions

September 5, 2018

The shrinking popularity of credit default swaps has left investors in search of an effective tool for managing credit exposures and risk.  

ETF Traders are Leaving Money on the Table

August 14, 2018

Investors and broker-dealers should start treating ETFs as an asset class all their own.  Doing so would help improve execution quality and ramp up client commissions and overall profitability.

Armed and Ready, U.S. Fixed-Income Dealers Await Elusive Rebound in Trading Activity

August 9, 2018

Fixed-income dealers that invested in their businesses over the past year are positioning themselves to capitalize on an anticipated pickup in market volatility and investor activity. 

Investment Market Alternative Data Industry Budget Doubles to Annual $300 Million

August 7, 2018

A new Greenwich Report investigates the growth of the alternative data market, the source and evaluation of data sets, and identifies the leading companies in the space.