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Small and regional banks dominate the 2015 Greenwich Excellence Awards for Satisfaction and Quality.
Greenwich Associates identifies the similarities and differences between Small and Mid-sized businesses when it comes to their digital banking preferences.
Twenty five percent of U.S. small businesses and mid-sized companies are obtaining credit from non-bank providers.
The technology behind Bitcoin is coming to Wall Street, but few agree how it will arrive or what exactly it will achieve.
Taking advantage of advanced methods on segmentation toward more holistic groupings can have substantial benefits to banks.
Enterprise feedback management platforms are emerging as powerful tools, but the task of selecting and implementing the right technology is only part of a much bigger and more complex strategic effort.
Blockchain technology presents a big opportunity for financial services firms.
MENA companies should complement their bank rosters with locals as  providers of credit and "high-touch" coverage.
U.S. banks are optimistic that demand for credit is improving among small businesses and mid-sized companies.
The walls separating traditional bank channels from the digital world are breaking down fast, and banks' customer experience efforts must keep pace.

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