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The Future of Banking: 2025

19 May 2016 By: Donald M. Raftery

Banks today feel like analog players in an increasingly digital world. Yet change is coming fast: Within the next decade, they will feel and operate more like tech companies with banking licenses. Buyers of wholesale banking services have started...

Brexit: Is Hope a Strategy?

17 May 2016 By: Tobias (Toby) Miarka, Tom Jacques, Melanie Casalis

Greenwich Associates spoke to corporate treasury professionals in Europe and the U.K. to learn how businesses are dealing with the uncertainty, how prepared they are for a Brexit and how they feel it would impact their investment strategies and bank...

Commercial Banks, CEM and Winning in Wealth Management

20 April 2016

Although wealth management represents a key growth driver for commercial banks, most banks are falling short of their potential when it comes to winning clients and growing assets.

Customer Experience Programs: More than the Metric

19 April 2016

Use SMART Principles to devise, implement and maintan a CEM-driven organizational process to drive real cultural change to improve client experience.

Mastering Mixed Data Collection Methods in CEM

19 April 2016

This paper will explain why all financial institutions committed to CEM should extend data collection methods to encompass all customer communication modes: voice, electronic and social, and how to approach the challenges associated with eliciting...

Where Are You on the Path to Next Generation Customer Experience Management?

15 April 2016

Identify which stage of the CEM Maturity Path your customer experience program is in today and where it can go from here.

Local Asian Banks Capitalize on Pullback by Global Rivals

17 March 2016 By: Gaurav Arora

Although the names of the Greenwich Associates 2016 Share and Quality Leaders in Asian Corporate Banking look familiar, stability at the top of this list masks a structural shift taking place across the region.

Amid Negative Rates and Bank Turmoil, Cash Management is Key Challenge for European Companies

16 March 2016 By: Tobias (Toby) Miarka, Melanie Casalis

Negative interest rates and upheaval among providers of essential cash management systems have propelled cash and liquidity management to top priority for large European companies.

2015 Asia Treasury Compensation Report

1 March 2016

Compensation Report covering salary and bonus data from treasury staff in Asia.

2015 China Treasury Compensation Report

1 March 2016

Compensation Report covering salary and bonus data from treasury staff in China.

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"Providing personalized investment research is more important than ever" says Dan Connell, @CoalitionGrnwch "With less face-to-face contact, asset managers must make a conscious effort to provide the personal touch that many institutional investors expect."https://t.co/IW5pbvu5y5
3 years 2 weeks ago
Credit platforms shaking off signs of industry maturation https://t.co/FmipFCJQzI via @theterminal #CoalitionGreenwichData
3 years 2 weeks ago
Over two in five (41%) small to midsize businesses are experiencing tighter lending standards today than they saw in early 2021, and one-quarter of those have seen credit tighten considerably. This is according to the latest Greenwich Market PulseÂ research.https://t.co/JjEXigKjM8
3 years 3 weeks ago

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