Consultant recommendations to institutional clients are highly selective and intermediaries only shortlist a small percentage of managers. This proprietary information  includes which firms consultants are recommending by asset class and...

This report provides detailed information from institutional investors in Asia on Rate of Return Expectations on Assets, Mean Rate of Return Expectations over Next Five Years and  Externally Managed Assets by Type, Country and Size of Fund.

This report provides detailed information from institutional investors in Asia on product demand, managers used and managers to be used in three years.

This report provides detailed information from institutional investors in Asia on fees paid to investment management services.

This report provides detailed information from institutional investors in Asia on New Business Activity, Number of Managers Soliciting, Number of Managers Seriously Considered, Influences on External Manager Selection Decisions, and Approach to...

This report provides detailed information from institutional investors in Asia on demand for investment consultants.

This report provides detailed information from institutional investors in Asia on Expectations for Future Asset Mix, Total U.S. Dollar-Weighted Asset Mix and Externally Managed Assets by Type, Country and Size of Fund.

Banks that limit their customer experience management (CEM) programs to “front-office” or customer-facing staff are not addressing every element that affects customers.

In this paper, we will show how commercial banks can employ CEM principles and techniques to energize internal referral processes to boost new customer acquisition and expand share of wallet with existing clients.

The impressive adoption of e-trading in FX over the past decade stands out not only versus other asset classes, but also because it has developed via natural market demand and not regulatory mandate.