Banks today feel like analog players in an increasingly digital world. Yet change is coming fast: Within the next decade, they will feel and operate more like tech companies with banking licenses. Buyers of wholesale banking services have started...

Greenwich Associates spoke to corporate treasury professionals in Europe and the U.K. to learn how businesses are dealing with the uncertainty, how prepared they are for a Brexit and how they feel it would impact their investment strategies and bank...

The electronic trading revolution hit the foreign-exchange market years ago, but the macroeconomic and regulatory-driven events of the past few years are spurring a new wave of change.

Heightened regulatory pressures coupled with years of perennially low interest rates continue to stress banks’ trading businesses, with fixed-income revenues garnering a smaller share of the overall top and bottom lines for most traditional dealers...

For asset managers selling their products on intermediary platforms, the landscape is changing quickly.

According to the latest Greenwich Associates research, over 70% of buy-side equity traders use third-party EMSs. Brokers often label this breed of trader as “active.” 

With global markets in the grip of volatility, near-fully funded Canadian pension funds are turning their attention to liability management and planning to shift assets from domestic equities and bonds into areas such as international fixed income,...

Although wealth management represents a key growth driver for commercial banks, most banks are falling short of their potential when it comes to winning clients and growing assets.

Use SMART Principles to devise, implement and maintan a CEM-driven organizational process to drive real cultural change to improve client experience.

This paper will explain why all financial institutions committed to CEM should extend data collection methods to encompass all customer communication modes: voice, electronic and social, and how to approach the challenges associated with eliciting...