In recent years, client satisfaction scores in commercial banking have diverged between the U.S. national banks and regional/super-regional banks, with scores holding steady for the former and falling for the latter. We believe one driver of this...

For banks, the process of adopting AI has been neither easy nor smooth. As mentioned in our prior blog post on artificial intelligence, corporate and commercial banks have deployed valuable AI use cases for some specific front-office applications....

As we look back on the past year, it's clear that market structure and technology continue to shape capital markets in every way. Our nearly 80 published reports, blogs and webinars in 2024 examine in detail how those changes are shaping markets and...

Increased demand for alternatives, structured products and cash products helped push growth for global wealth managers to 7% in the first three quarters of 2024. From 2022 to 2023, performance among global wealth managers was driven by increasing...

While summer has traditionally meant vacation time, winding down and casual work attire, for some in the capital markets industry, the summer of 2024 didn’t follow that script. The U.S. Securities and Exchange Commission (SEC) stayed busier than...

As costs related to compliance rise and budgets compress across the financial services industry, technology end users are demanding more use cases for applications. In the case of digital communications, end users have traditionally sent...

With all the hoopla surrounding artificial intelligence and machine learning (AI/ML), is it possible that only 10% of buy-side trading desks are incorporating these technologies in their equity trading processes? Is this a case of “don’t believe...

Corporate bond investors are well taken care of. Markets are more transparent, electronic and generally more accessible than they’ve ever been. The path to this point certainly wasn’t smooth. In the early 2000s, TRACE reporting, MarketAxess and...

The goal of the FX Global Code (FXGC) is to “promote the integrity and effective functioning of the wholesale foreign exchange market.” The FXGC covers topics ranging from operations and workflow to trading and algorithms to risk management. While...

Repo and U.S. Treasury clearing will increase in 2026. The SEC finally put forth, voted on and passed a final rule laying out their long-expected approach to mandatory clearing for this systemically important market after years of industry...