We strongly believe the human banker will remain the cornerstone of commercial and corporate banking relationships. Going forward, AI will make bankers more effective in their client interactions by customizing presentations, generating personalized insights and recommendations, and contributing to solutions tailored to individual clients.
The top five FX dealers saw their market share slip to 51% from 53% in the past year—that 2% is a big deal in a market with turnovers measured in the hundreds of trillions.
More than one-third of investors use TCA as part of their fixed-income trading process, up from 19% just two years ago.
The walls separating traditional bank channels from the digital world are breaking down fast, and banks' customer experience efforts must keep pace.
With an impressive 79% of institutional investors using social media at work, Greenwich Associates research shows that social media is offically part of the financial services mainstream.
Trading volume in Interest Rate Derivatives products increased 10% across the United States in 2014.
Trading volume in Interest Rate Derivatives products increased 1% across the globe in 2014.
Trading volume in Interest Rate Derivatives products decreased 32% across Latin America in 2014.
Trading volume in Interest Rate Derivatives products decreased 2% across Europe in 2014.
Trading volume in Interest Rate Derivatives products decreased 10% across Asia ex. Japan in 2014.
OTC derivatives volume increased 6% in 2014.
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