Alternative data is becoming a coveted tool for institutional investors seeking alpha.

The results of Greenwich Associates 2016 Global Exchange-Traded Funds Study reveal that institutional investment in exchange-traded funds is growing, as new users introduce ETFs into their portfolios and existing investors expand allocations to the...

Considering approximately 70% of an investor’s perception of an asset manager is linked to investment performance, best-in-class managers consider the steps they can take to excel in servicing.

Banks that limit their customer experience management (CEM) programs to “front-office” or customer-facing staff are not addressing every element that affects customers.

In this paper, we will show how commercial banks can employ CEM principles and techniques to energize internal referral processes to boost new customer acquisition and expand share of wallet with existing clients.

The impressive adoption of e-trading in FX over the past decade stands out not only versus other asset classes, but also because it has developed via natural market demand and not regulatory mandate.

Bond dealing desks are different than they once were. Phones are used less, computers more, and compliance requirements are now handled with the highest priority—all while technology budgets and headcounts have been reduced. But as we edge closer to...

For the 12 months through Q1 2017, however, total U.S. equity commissions dropped 13%.

In 2015 Greenwich Associates research found that the top five FX dealers were ceding market share to regional and smaller firms. Two years, Brexit and a surprise U.S. election later, our latest research has found that these trends have continued.

This new Greenwich Report shows how an increased focus on best execution and the growing use of transaction cost analysis (TCA) are fueling the adoption of algorithms in foreign exchange.